Accessibility Policy

This website has been created in accordance with W3C standards.  We aim to ensure that this website can be used as effectively and easily as possible by all users.

The website is designed to be used by all browsers. If you are having problems using a specific browser, please contact us.

Useful tools

Blind and partially sighted users can obtain information on viewing pdf documents by visiting the Adobe access website.

PDF documents can be converted back into webpages (HTML) or text, by using the Adobe web based conversion tool. Please note this may not work for all PDF documents, depending on their content.

A Microsoft Word document viewer can be downloaded if you do not have Microsoft Word on your computer.

The abilitynet website explains the many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible for you.

The My Web My Way pages on the BBC website have some useful information about accessing websites.

Changing text size

You can alter the text size by choosing the ‘view’ in the browser menu:

  • Internet Explorer: View – Text Size – alter as required.
  • Firefox: View – Zoom – alter as required
  • Opera: View – Zoom – alter as required.
  • Chrome – support on Google Chrome help page – please note if you zoom past 200% you will see the mobile version of our site.

You can also alter the colours used on webpages:

  • Internet Explorer: – tools – internet options – colours
  • Firefox: tools – options – content – colours
  • Opera: tools – preferences – web pages
  • Chrome – support on Google Chrome help page– please note if you zoom past 200% you will see the mobile version of our site.

Other formats

Documents published by Cornwall Council can be produced in a variety of formats on request. These formats can include audio tape, Braille, large print, easy read, alternative language, alternative document type (e.g. Word, pdf), face to face meeting, telephone call).

Please read Cornwall Council translation, interpretation and formatting page for more information.

 

Accessibility problems and questions

If you have had any problems at all using our website for any reason, please contact us and let us know.  We will then look into the problem and try to make the necessary changes.